

F.O.R.C.E.S Training
and Coaching Program (Focus On Ressources
- Creativity Enhancing System)
This program was specifically created for senior and management
personnel in companies that are CLIENT
ATTITUDE® Certified and
is yet another exclusive concept developed by a group of experts
at La Petite Université®. The major principles
outlined in this program are inspired from the latest management
strategies and focus on highlighting and increasing the creativity
of your human resources.

The program serves to increase the ability of all key
players within the company to stimulate innovative thinking, boost
team spirit and ensure that the workplace is place of achievement
for everyone.
This “à la carte” program was developed
to meet specific management training needs, as they are identified
during CLIENT ATTITUDE®
Certification workshops.
Individuals in positions of authority are thereby encouraged
to participate to a greater extent in the process created by the
CLIENT ATTITUDE® Certification
and standardization process.
The program offers a wide choice of topics, for the
purpose of completely adapting the certification contents to the
specific context of individual companies and organizations, though
all themes contribute to ease the emergence of individual and organizational
leadership, exceed expectations and build solid and motivated teams
members, conscious of their responsibilities and their performance
output.
Some of our proposed themes are:
HOW TO:
| • |
Identify and stimulate the development of natural leadership; |
| • |
Build a winning team thanks to complementary forces (choosing
resources, task distribution, highlighting individual talents,
encouraging active participation); |
| • |
Assemble teams and build accountability thanks to effective
communication and true commitment; |
| • |
Improve time management thanks to the inventiveness and creativity
of team members; |
| • |
Avoid or solve conflicts thanks to the principle of shared
authority; |
| • |
Rise above beaten paths and known comfort zones to stimulate
new ideas and productive changes; |
| • |
Anticipate and evaluate the impact of ideas brought forth
by the group; |
| • |
Control and enhance implementation of new ideas; |
| • |
Identify and plan for succession; |
| • |
Delegate and follow employees in their continued training
and improvement endeavors; |
| • |
Secure the concerted effort of all divisions in your company
and organization; |
| • |
Manage growth while maintaining active participation and
motivation of “hard core” individuals; |
| • |
Facilitate the transfer of knowledge and information to maximize
performance and profitability; |
| • |
Become an successful coach; |
| • |
Animate creative, informative or decisive meetings; |
| • |
Evaluate the performance and attitude of employees; |
| • |
Target objectives leading to success. |
Several other aspects may also be further developed
within organizations who are CLIENT
ATTITUDE® CERTIFIED in order
to guide management in becoming beneficial and effective agents
of motivation and communication for their teams.
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